Senior Product Compliance Consultant - Malaysia
Own end-to-end Malaysian regulatory execution for product compliance, certification, and permitting across multiple product categories as our first on-the-ground presence in Malaysia.
Responsibilities
Malaysian Regulatory Ownership
Own and manage Malaysia regulatory compliance and permitting across all relevant product categories, including electrical & electronic products (SIRIM safety, MCMC wireless), food & beverage (import requirements, labelling reviews, MAQIS / e-Permit coordination), consumer products (toys, household goods, general merchandise), cosmetics and other regulated consumer categories (NPRA where applicable)
Act as the primary point of contact for Malaysian authorities, certification bodies, laboratories, and partners
Manage regulatory applications, submissions, follow-ups, approvals, renewals, and validity tracking
Client & Project Execution
Handle client-facing regulatory execution for both international clients exporting into Malaysia and local Malaysian clients requiring compliance and certification support
Coordinate closely with internal global teams (technical, testing, certification) to ensure accurate and timely project delivery
Provide clear, practical regulatory guidance to clients in professional business English
Documentation & Process
Prepare, review, and submit regulatory documentation, certificates, permits, and supporting technical files
Maintain structured records of approvals, permits, and regulatory validity
Contribute to the development of internal Malaysia regulatory playbooks and SOPs as the business scales
Local Account & Relationship Support
Support local Malaysian clients with account management-style engagement where required (progress updates, regulatory explanations, coordination)
Assist with building long-term relationships with local clients, labs, and authorities
Identify recurring client needs and regulatory pain points to support service improvement (not sales-driven)
Requirements
Experience & Skills
5+ years' experience in regulatory affairs, product compliance, certification, or import/export permitting in Malaysia
Strong working knowledge of Malaysia's regulatory landscape across multiple product categories
Practical, execution-focused experience with SIRIM (electrical safety / conformity), MCMC (wireless / communications devices), MAQIS / import permits / e-Permit processes, and food & consumer product regulatory requirements
Comfortable handling multiple product categories simultaneously
Confident working independently as the sole local specialist
Familiarity with regulatory requirements in other ASEAN countries is advantageous, but not required
Communication & Working Style
English: fluent (written and spoken - client-facing)
Bahasa Malaysia: working proficiency (for authority interaction)
Mandarin is advantageous but not required
Clear communicator, pragmatic problem-solver, and highly organised
Comfortable working with international clients and teams across time zones
Education
Degree in Engineering, Life Sciences, Regulatory Affairs, or a related discipline is preferred but not mandatory if experience is strong
Benefits
High-autonomy role with direct ownership of Malaysian regulatory matters
Support from global technical engineers and compliance specialists for complex technical interpretation
Opportunity to establish and shape SANTIQ's first on-the-ground presence in Malaysia
Competitive salary package
International career opportunities within a fast-growing global organization
Exposure to diverse product categories and international markets
Available Locations
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