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PSI Service

Pre-Shipment Inspection Your final quality checkpoint

Ensure your finished goods meet all specifications before they leave the factory. PSI is your last line of defense against defective products reaching your customers.

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Why PSI is Essential

Final Quality Gate

Last chance to catch defects before shipping

100% Production Review

Inspect finished goods ready for shipment

Ship with Confidence

Know exactly what you're receiving

Leverage for Suppliers

Evidence-based quality discussions

Inspection Timing

When to schedule your inspection

Pre-shipment inspection should occur when production is complete but before goods leave the factory—giving you time to address any issues.

Perfect timing

Schedule when 100% of production is finished and at least 80% is packed

  • All products are available for sampling
  • Packaging can be verified
  • Time remains to fix any issues

Too late

Don't wait until the container is already loaded or en route

  • No opportunity to correct problems
  • Costly returns or chargebacks
  • Delayed shipments and lost sales

Always inspect when:

New supplier

First-time orders to verify quality standards

New product

Launching a new product line or design

High-value order

Large orders where defects would be costly

Inspection Process

What we inspect during every PSI

Our certified inspectors follow a comprehensive checklist covering every aspect of your order, from product quality to export readiness.

Product Quality

  • Workmanship & defects
  • Material & finish
  • Color accuracy
  • Dimensions & weight

Functionality

  • Performance testing
  • Assembly verification
  • Component check
  • Safety compliance

Packaging

  • Inner & outer packing
  • Product protection
  • Carton quality
  • Shipping marks

Documentation

  • Labels & barcodes
  • Quantity verification
  • Specification match
  • Sample comparison

Based on international standards

We use AQL (Acceptable Quality Limit) sampling methodology - the industry standard used by major retailers and brands worldwide. This ensures statistically valid results without inspecting every single unit.

ISO 2859-1 / ANSI/ASQ Z1.4 compliant
Random sampling ensures objectivity
Detailed photo documentation

Sample AQL Levels

Critical defects 0% acceptable
Major defects 2.5% acceptable
Minor defects 4.0% acceptable

* Levels can be customized based on your requirements

Use our AQL calculator
Customizable Checklists

Inspection criteria tailored to your needs

No more generic checklists that miss what matters most to your business. Define exactly what should be inspected, with custom tolerances and product-specific requirements.

Product-specific checkpoints

Add inspection criteria unique to your products

Custom tolerance levels

Define acceptable quality thresholds

Your inspection protocols

Include brand-specific inspection requirements

Reusable templates

Save and reuse for different products

Custom Inspection Checklist

Define your quality requirements

Product dimensions Preset

Verify product dimensions match specifications (±2mm tolerance)

Standard requirement
Branded Tissue Paper Custom

Verify branded tissue paper packaging is folded in the correct way as per approved sample.

Visual
Critical

Add Custom Requirement

Define a new inspection criterion

Live Inspection Feed

In Progress

Sarah Chen has arrived at the factory

Sarah Chen
Inspector: Sarah Chen

Arrived at the factory, beginning inspection.

Sarah Chen
Inspector: Sarah Chen

200 samples pulled. Starting individual inspections.

Real-time Sampling
Sarah Chen is inspecting sample 0 / 125
Real-Time Reporting

Watch your inspection unfold in real-time

See findings as they're logged and make decisions before the inspection even ends. No more waiting for the final report, and no more suprises after the inspector has already left.

Live updates

View findings as they're logged

Photo requests

Request additional documentation

Real-time AQL Chart

Monitor the inspector's concerns in real-time

Near-Instant Final Report

Draft available instantly. Final PDF issued within hours.

Global Coverage

Inspections across major manufacturing hubs

Our global network of certified inspectors covers the world's key manufacturing regions. Fast deployment, local expertise, real-time reporting.

China

China

20+ cities

Shenzhen, Guangzhou, Shanghai, Ningbo, and more
India

India

12+ cities

Delhi NCR, Mumbai, Bangalore, Chennai, and more
Vietnam

Vietnam

10+ cities

Ho Chi Minh City, Hanoi, Da Nang, Hai Phong, and more
Bangladesh

Bangladesh

8+ cities

Dhaka, Chittagong, Gazipur, Narayanganj, and more
Indonesia

Indonesia

12+ cities

Jakarta, Surabaya, Bandung, Semarang, and more
Thailand

Thailand

10+ cities

Bangkok, Chiang Mai, Chonburi, Rayong, and more
Turkey

Turkey

8+ cities

Istanbul, Izmir, Bursa, Denizli, and more
Pakistan

Pakistan

8+ cities

Karachi, Lahore, Faisalabad, Sialkot, and more
Malaysia

Malaysia

8+ cities

Kuala Lumpur, Shah Alam, Penang, Johor Bahru, and more
Myanmar

Myanmar

6+ cities

Yangon, Mandalay, Bago, Monywa, and more
Cambodia

Cambodia

5+ cities

Phnom Penh, Siem Reap, Battambang, Kampong Cham, and more

Looking for inspections in a different location?

Contact us to discuss your requirements

Ship with complete confidence

Don't let defective products damage your reputation. Book your Pre-Shipment Inspection today and ensure quality before it's too late.

Talk to an Expert

Next-day booking available • Reports within 24 hours